Applications Data Management Specialist
Phillips Exeter Academy
Phillips Exeter Academy, a residential school founded in 1781 by John Phillips, has a tradition of academic excellence, a distinguished faculty, and a long history of educating young people to find their place in the world.
Members of the employee community at Exeter share the Academy's longstanding commitment to excellence – a commitment that has made the school one of the finest in the country. We seek to understand the differences and similarities among us, and to appreciate the richness which diversity provides. We welcome your interest in a career at Exeter.
The Academy is an equal opportunities employer and does not discriminate on the basis of race, color, marital status, religion, gender, age, sexual orientation, veteran status, national origin, genetic information, or physical or mental disabilities which do not prevent performance of essential job tasks.
Please visit www.exeter.edu/careers for a complete listing of current openings and to apply on-line.
||Jul 03, 2018
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||US - New Hampshire - Exeter
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Computing and Information Technology
Serve as a key member of the Institutional Advancement Operations team and work closely across the organization to collect, manage and supply data for institutional advancement use. The Applications Data Management Specialist will perform daily maintenance of constituent records within internal and external applications; monitor and maintain data integrity; security and data access; report and query writing; perform imports and exports; and develop test plans, training guides and operational procedures.
Ensure that Institutional Advancement (IA) demographic, event and giving data in the Academy’s Enterprise Resource Planning (ERP) system conforms to quality standards; while adhering to the Academy’s policies and business processes, and data management practices.
•Work collaboratively with the internal IA team members and other academy business areas to create, maintain and enforce data management procedures.
•Capture, analyze and maintain biographic, address, employment, giving and other IA constituent data.
•Collaborate with internal staff and external vendor partners to provide alumni, families and other constituents to IA systems and data.
•Create and maintain end-user training guides, business process documentation, and any supporting operational documentation.
•Support IA systems configuration, user setups and permissions.
•Manage and provide access to content on IA systems.
Support advancement programmatic initiatives that are dependent upon IA data:
•Collaborate with end users to define data needs to support fundraising initiatives.
•Analyze data to create reports and output, and to provide insight to support IA’s functional areas: major giving, annual giving, donor relations, alumni and parent relations, and operations.
•Educate frontline fundraising and support staff about IA systems functionality, data definitions and data transformation within the IA footprint.
Support operations colleagues to ensure a professional, efficient and service-oriented operation:
•Participate in a cohesive unit with strong customer service values that works in a collaborative, professional and positive manner.
•Provide data management and other information services support as assigned based on department priorities.
•Commit to professional development through active participation in cross-training, team meetings, seminars and campus-wide opportunities.
•Perform other duties as assigned.
•Associates Degree or related work experience.
•Minimum 2 years in an office or equivalent experience in an educational setting required.
•Experience managing a broad range of data in a relational database environment.
Skills & Knowledge
•Strong interpersonal skills with ability to develop and maintain collegial relationships.
•Excellent communication (written and verbal) skills.
•Excellent analytical and problem solving skills as well as a strong customer focus.
•A strict adherence to confidential policies is required.
•Ability to work independently and handle multiple priorities and deadlines simultaneously.
•Proficient in MS Office, web site navigation and email management.
•Preferred database and report writing knowledge.
•Willingness and ability to learn additional applications as needed.
•High degree of organizational skills with the ability to be flexible and multi-task with accuracy.
•Ability to follow verbal and written directions, maintain a professional demeanor and restraint at all times, including stressful situations.
•Demonstrated commitment to diversity and inclusivity and to serving the needs of a diverse and inclusive community with diplomacy and tact.
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Phillips Exeter Academy
State/Province: New Hampshire
Country: United States