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Ticket Manager
Omni Mount Washington Resort

As grand as the history behind it, Omni Mount Washington Resort, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. The resort boasts a classic Donald Ross-designed golf course, award-winning alpine and Nordic ski center, luxurious signature spa, decadent dining facilities and nine high-flying zip-lines. After exploring, unwind in luxurious guest room accommodations. A grand masterpiece of Spanish Renaissance architecture, the resort was a two-year labor of love for 250 master craftsmen. Conceived by industrialist Joseph Stickney, this National Historic Landmark opened in 1902 and has been attracting generations of families ever since. Enjoy skiing and snowboarding season at New Hampshire’s largest ski area, Bretton Woods, which boasts 464 acres of pristine skiing and snowboarding fun. Designed with numerous trails and glades and three terrain parks, we've recently been voted “Best Ski Resort in the East for Snow, Grooming, Service & Weather” by Ski magazine. Visit Bretton Woods for an unforgettable experience for both beginning and advanced ski enthusiasts.

Website: https://www.omnihotels.com/careers


Job Information
Post Date: Jul 17, 2017 Type: Full Time
Start Date: ASAP Salary: DOE
Location: US - New Hampshire - Bretton Woods Job Reference: - n/a -
Categories: Hospitality, Recreation and Sports

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Job Details
Description
Alpine Ticket Manager will be responsible for supervision of the daily operation of all aspects of ticket office services including ticket sales, season pass sales and service, ticket checking, and other visitor services including season locker rentals.

Responsible for hiring, training and scheduling ticket/pass office and ticket sales associates.
Responsible for training other Resort outlets in ticket/season pass sales and administration.
Responsible for the Administration/generation of the Junior Season Pass Program.
Frequently assists guests in resolving queries regarding all aspects of ticket/season pass sales.
Responsible for overseeing the validation process of all tickets and season passes via handheld scanners and RTP computer system.
Administers daily ticket sales using ticket computer system.
Administers daily computer system opening and closing in RTP station.
Administers daily closing cash outs and balancing end of day deposits.
Assists with building and maintaining of ticket and pass products within RTP system.
Work in conjunction with the Guest Services Supervisor with scheduling, and policies & procedures.
Provide financial reporting for Tickets and Passes.
Attend Monthly Managers Trainings
Attend Weekly Operations Meeting
Attend Daily Morning Ski Area Stand-up
Other duties as assigned by Skier Services Director

Skills
Working Environment:
Subject to working in a crowded, fast paced environment, long periods of walking and standing, indoor and outdoor, with adverse weather conditions.

Qualifications:
Must have exceptional communication skills.
Knowledge of RTP preferred.
Must have excellent computer skills.
Must be punctual and reliable.
Must be available to work flexible hours, including weekends and holidays.

Notes
FT Associates are eligible for a comprehensive benefit package including health, dental, vision, life, short and long term disability insurance and more. All associates are eligible for complimentary skiing and golfing privileges, as well as discounted hotel stays, food & beverage discounts, spa discounts and more. Omni Hotels is an Equal Opportunity Employer and an MFDV/Drug Free Workplace.

Online applications are required. Please apply online at www.omnihotels.com/careers.


Contact Details / Apply for this Job
Contact Information
Omni Mount Washington Resort

State/Province: New Hampshire
Country: United States
Email: heather.spinney@omnihotels.com
SEE BELOW TO APPLY

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