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Customer Service Associate
J. Jill

J.Jill is a premier omnichannel retailer and nationally recognized women’s apparel brand committed to delighting customers with great wear-now product. The brand represents an easy, thoughtful and inspired style that reflects the confidence of remarkable women who live life with joy, passion and purpose. J.Jill offers a guiding customer experience through more than 280 stores nationwide and a robust e-commerce platform. J.Jill is headquartered outside Boston.

Website: http://jobs.jill.com


Job Information
Post Date: Sep 23, 2020 Type: Full Time
Start Date: 9/28/2020 Salary: - n/a -
Location: US - New Hampshire - Tilton Job Reference: 2020-3065
Categories: Customer and Personal Service

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Job Details
Description
Projects the organization’s image and support the brand professionally through customer interaction in accordance with corporate and department policy and procedures. Interaction includes, but is not limited to, order acquisition and delivering information in answer to general service inquiries.

Both full-time and part-time positions available!

Responsibilities:
-Handles both internal and external customer interaction via the phone.
-Sells products and places customer orders in the computer system.
-Maintains awareness of current department performance standards and work with a commitment to meeting or exceeding company and department goals
-Maintains working knowledge of systems, operational procedures and product details.

Skills
Basic computer knowledge; familiarity with the internet
Data Entry skills
Typing skills (25 – 35 WPM)
Good phone demeanor
Good written communication skills
-Should have sound practical judgment of priorities
-Able to take direction and communicate effectively
-Possess the ability to work in a dynamic fast paced environment, be flexible
-Operate well under tight pressure
-Willingness to sell products
-Team Player
-Polite, confident and patient when dealing with customers
-High School or equivalent
-Familiarity with a call center environment preferred
-Experience in a service environment a plus


Notes



Contact Details / Apply for this Job
Contact Information
J. Jill
Name: Maggie Matheson
Address: 100 Birch Pond Road
City: Tilton
State/Province: New Hampshire
Zipcode: 03276
Country: United States
Ph: 6032662338
Email: nhjobs@jjill.com
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